How Can We Help?
USB cable
Question
I purchased a cable to connect JX-Series to my computer’s USB, but it won’t connect.
Nothing is displayed in Device Manager.
The programming software will display an error for PTC-020.
What kind of cable should I buy?
Answer
Please use Micro USB Type-B USB cable.
However, there are two types of commercially available cables: one for charging and one for data transfer.
Be sure to select “For data transfer”.
Please note that “for charging” cannot be used.
Inquiry
technical support
Click here for inquiries by email
Click here for inquiries by email